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Policies at Dawah Oil Palace

Service as It Should Be

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!

In case of an unsatisfactory experience we do provide opportunity for returns and exchanges with proper proof of purchase, explanation of concern and/or picture of damages inflicted to product delivered to help us better assess the issue. We offer free returns or exchanges within 7 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.

  • Discounted items are final and cannot be returned or exchanged

  • Returned items must have tags still on and be returned in original packaging

  • Returned items must have no visible signs of wear or use

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